Privacy Policy

Our Commitment to Your Privacy

At GreenLeaf Irondequoit Deck Builder, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share information about you when you use our website or services.

We only collect information that helps us serve you better and improve your experience with our deck building services.

Information We Collect

Information You Provide to Us

When you request a quote or contact us, we collect information you voluntarily provide, such as:

• Your name and contact information (email address, phone number, mailing address)
• Project details and requirements
• Property information
• Payment information when you hire us for services
• Any other information you choose to share with us

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and how you interact with our site:

• IP address and browser type
• Pages you visit and how long you stay
• Referring website or search terms
• General location information based on your IP address

We collect this information using cookies and similar technologies to improve your experience and understand how people use our website.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Schedule and perform deck building services
• Process payments and maintain records
• Communicate with you about your project
• Send you updates and information about our services (only if you opt in)
• Improve our website and services
• Comply with legal obligations and protect our rights

We will never sell your personal information to third parties.

How We Share Your Information

We keep your information confidential and only share it in limited circumstances:

• Service Providers: We work with trusted companies that help us run our business, such as payment processors, material suppliers, and website hosting services. These partners only access information needed to perform their services.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation.
• Business Transfers: If our business is sold or merged with another company, your information may be transferred as part of that transaction.
• With Your Consent: We may share information in other situations with your explicit permission.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. This includes secure data storage, encrypted communications, and access controls.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

How Long We Keep Your Information

We keep your information for as long as necessary to provide our services and comply with legal obligations. For customers, we typically retain records for several years for warranty purposes and tax requirements.

If you only request a quote but do not become a customer, we will keep your information for a reasonable time in case you decide to proceed with a project.

Your Privacy Rights

You have the right to:

• Access the personal information we have about you
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications at any time
• Disable cookies in your browser settings

To exercise these rights, please contact us using the information below.

Cookies and Tracking Technologies

Our website uses cookies (small text files stored on your device) to improve your experience. We use cookies to:

• Remember your preferences
• Understand how you use our website
• Improve website performance

You can control cookies through your browser settings. Disabling cookies may affect some features of our website.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any website you visit.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post updates on this page with a new "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: